Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our web site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.
> Download Google Chrome
> Download Mozilla Firefox
> Download MS Edge
VoIPLine logo

Signup for your 30-day free trial

Need Help?
Feel free to call us on +353 153 95 095 or chat to us online
Safe & Secure

SIP Trunks provider in Ireland

Reliable connectivity for your onsite phone system

Connect your VoIP compatible onsite phone system and save on line rentals and calls. We can also interconnect hosted PBX with your onsite system, provide 1800 numbers via SIP trunk and offer inbound numbers from other countries.
View rates & plans

Up & down arrows Inbound and outbound
caller ID support
Handshake Risk free
trial
Headphones Support for SIP protocol
Number porting Number porting. Port your numbers in or out.
Bill Prepaid and postpaid billing models
Gears Assistance with configuration of your PBX
Gears G.711 (alaw or ulaw), G.729, G.722 codecs

SIP trunk rates & plans

SIP Line IE
€1.00
per channel /
per month
Call rates:
Ireland landline/mobile/0818*
2.4c p/min
Ireland 1800
FREE
PURCHASED SEPARATELY:
Irish local phone number
€ 2.40
MS Teams Compatible
*Pricing for customers within Ireland with an Irish local number as a caller ID. 1c minimum call charge. Rated per second. Rounded up to four decimal places. For calls originating from overseas with non-Irish caller ID a surcharge of 1.5c per minute applies.
Critical information summary Acceptable use policy applies to all call plans and services International Call Rates

High call volumes?

We love competing! Please have a look at our special rates for call centres
or give us a call, tell us about your call volumes and we will provide you with an unbeatable offer.

SIP Trunks for call centres Contact us

Advanced functionality

SIP trunk service is part of our PBX system. This enables some unique features to be configured that are not normally available for SIP trunk services.
bolts
VoIP failover
SIP Trunking
SIP Microsoft Teams Compatibility
Microsoft Teams PSTN gateway
Integration between onsite and Hosted PBX systems
Automated failover in the event of internet outages
SIP aggregation of traffic from multiple VOIP carriers into one central system.
Compatibility with Microsoft 365 and Microsoft Teams
Terminate calls via your our Microsoft Teams PSTN gateway

SIP trunk object within PBX can be configured in two different modes:

Diversion to SIP URI
This mode is useful if you want to send a call to the specified SIP address. SIP URI must be in the following format:
<remote_number>@<remote_server>:<port>
example: 35312345678@sipserver.com:5060 or 35312345678@111.22.33.44:5060.
Create SIP registration
Register your SIP Server with us (e.g. connect your PBX to us).
Enjoy low VoIP rates and complete integration between your onsite and hosted PBX systems.
Your PBX will be able to call users on our system or dial out to the world and PBX users will be able to call extensions on your PBX.

Get your FREE account today and try it for yourself

SLA Guaranteed uptime of 99.9% for your mission critical business phone system



Find out why our
customers like us
Current Service Status
000
%
uptime
Independently monitored by Hyperspin.com, one of the leading independent network monitoring services with advanced reporting & notification systems.
Find out more

SIP trunking

Frequently asked questions

  • What is the difference between SIP trunking and hosted PBX?

    It’s not about the difference between them but how these two services cooperate with each other. SIP trunking is a service that allows you to connect your VoIP compatible onsite phone system to the cloud to have a connectivity with the outside world. Hosted PBX is already a telephony system that operates via the Internet but you can interconnect them to use some of the hosted PBX features with SIP trunking, e.g. provide an inbound toll-free number or record calls.

  • What are the benefits of SIP trunking compared to PSTN and ISDN?

    SIP trunkng replaces older PSTN and ISDN phone lines and uses the Internet to transmit voice data. Key benefits of SIP Trunking are:
    - Lower cost compared to older PSTN and ISDN connections;
    - Ability to easily scale up or down with the number of channels or simultaneous calls required;
    - It is also easy to relocate as you could use your SIP Trunk anywhere you can get access to the Internet;
    - SIP Trunk can be configured to encrypt all voice data before transmission and allow for HD voice codes with significantly better voice quality to be enabled.

  • What are SIP trunk channels?

    A SIP channel is used for one incoming or outgoing call. You can think about it as a sort of a standard phone line. Every SIP trunk can support multiple SIP channels.

  • How many channels can a SIP trunk handle?

    Number of channels supported by SIP Trunk is limited by your Internet connection speed, but most of the modern broadband connections are capable of supporting dozens of channels. E.g. 10 Mbps connection could support about 100 simultaneous calls.

  • How fast Internet connection is needed for a good SIP trunking operation?

    This depends on your onsite PBX and its supported codecs. If your PBX supports G.729, you only require 0.03 Mbps including overheads. Therefore, if you have a reliable connection of even 8 Mbps, you could have about 260 simultaneous calls connected. However, quality of calls will highly depend on the reliability of your internet connection, so it does not have to be very fast but it must be reliable and stable.

  • What happens if my Internet goes down?

    Even if your Internet connection goes down, you'll still continue to receive inbound calls. This is possible thanks to diversion of calls to mobile phones. How it works: commonly a call is coming to the inbound number and then passes to SIP trunking. In case there’s no connection with the SIP device due to lack of internet connection, a call will transfer to mobile phone or any other phone number you will configure.

  • Why is there a minimum monthly spend?

    We offer lower rates for larger call volume accounts. For services with minimum monthly spend we deduct the minimum monthly spend amount on the 1st of each month and this amount becomes call credit on your account. There are no extra charges for calls up to the minimum monthly spend, calls over are charged at the call plan rates.

Let's talk
Smiling woman
Chat with us or call us on +353 153 95 095 to speak with one of our friendly staff.

We also offer the following services to cover your most demanding requirements

Irish toll-free 1800 numbers

Irish toll-free 1800 numbers

Visit page

A professional image
does not have to be expensive.
Get your toll-free number today!

International inbound phone numbers

International inbound
phone numbers

View more info

Connect phone numbers from over 50 countries around the world. Make it easier for your overseas customers to reach you.

Voice Artist

Voice Artist

View more info

Impress your clients with
professionally recorded greetings.

Number Porting

Number Porting

View more info

Number porting supported.
Keep your existing phone number
wherever you go.

Loading...
Please wait.

Number Porting

Keep your existing number

Porting your number to VoIPLine Telecom gives you the flexibility to move anywhere while still keeping the same number.
We support number porting from all major Irish carriers.
While the number remains in active service and belongs to you, it can be ported away to any other carrier.

In order to start your Number Porting application please sign into your account and click Porting TAB or sign up for your free trial

or

Geographical Number Porting

Porting fee (per port)€22.00 *
1-100 numbers in one port (per number)€8.00 *
101+ numbers in one port (per number) €3.00 *
Monthly hosting fee (per number per month)€2.40
* Total Cost of Number Port: the total cost of a number port is made up of a cost per number added to the cost per port - see example: a single porting application with 5 numbers (€22.00 + (5* €8.00) = €62.00).
For information about available monthly call plans: PBX.

Details: Porting of services from other carriers supplying PSTN, ISDN or VoIP services. Numbers must be on the same account and on the same porting application. Multiple numbers can be ported at the same time. Porting charges are once-off fees, and monthly hosting fees apply per number. Each ported number must be linked to an active service or subscription after porting in order to stay connected.

If incorrect information is supplied on the porting application and your porting is rejected, resubmission fee(s)* will apply which is equivalent to the total cost of a number port.

Non-Geographical Number Porting (1800/0818)

Porting fee (per port)€22.00 *
1-100 numbers in one port (per number)€8.00 *
1800/0808 Monthly hosting fee (per number per month)€2.95
* Total Cost of Number Port: the total cost of a number port is made up of a cost per number added to the cost per port - see example: a single porting application with 5 numbers (€22.00 + (5* €8.00) = €62.00).
For information about available monthly call plans: 1800, 0818.

Details: Numbers must be on the same account and on the same porting application. Multiple numbers can be ported at the same time. Porting charges are once-off fees, and monthly hosting fees apply per number. Each ported number must be linked to an active service or subscription after porting in order to stay connected.

If incorrect information is supplied on the porting application and your porting is rejected, resubmission fee(s)* will apply which is equivalent to the total cost of a number port.

Porting of Overseas Numbers

We support number porting in many other countries. For pricing information for porting of overseas number, please email support@voipline.ie, specify the number you would like to port, origination Country and current service provider. We will then provide detailed information for porting procedures for the selected country.

Number porting

Frequently asked questions

  • What is required from me to port a number to VoIPline?
    Everything is quite simple. All you need is to submit an application in customer portal: fill data in fields, e.g. name of the former provider (losing carrier), your account number there and which numbers you want to port to VoIPline. Also, you will need to attach a recent invoice from the losing carrier in any convenient format: image or PDF — it will prove that you actually possess a number(s). That's all, the rest of the work will be done by our porting team.
  • How long does it take to port a number(s) to VoIPline?

    Our porting team works every business day and operates all porting applications they get on the same day but there are some factors that affect the porting speed.

    First, it's required to get a response from the losing carrier: the faster he responds, the faster the porting will be. Also, it depends on the type of the number: local or toll-free — toll-free is much faster than a local number port due to peculiarity of telecommunication systems.

    Overall, average porting time for toll-free is up to 3 business days and up to two weeks for a single local number and up to 4 weeks for a number range.

  • Is there any outage for the number work during the porting?

    No, there's no outage during the porting process. Before the actual port of the number to VoIPline Telecom the number will continue to work with the previous provider. The cutover day usually happens at night to minimise the chance of any disconnections: you wake up and the number already works with a VoIPline Telecom.

    Also, we allow you to add the porting number to your call flow before the cutover day. Configure it for required users, queues, call recordings and so on. Once the porting happens, the number will start working the way you configured it before — it's very convenient.

  • Why a rejection can happen?
    A porting rejection most often happens because of inattention. It is very important to provide all details correctly, without typos and so on. When we will pass the porting information to the losing carrier, he can reject it because of the typo in the account number or phone number. Even though our porting team checks the provided invoice with the data in the application, it's still recommended to double check all details before submissions. This way you can not only reduce time porting but also save money.
Let's talk
Smiling woman
If you have any other questions about the porting process, feel free to contact our support team

Call recording storage

Convenient cloud storage of call recordings

Call recording storage can be configured individually for each 'User' object in the PBX, as well as for each 'Call recording' and 'Conference' objects. For users, you can set whether all incoming or outgoing calls will be recorded, or only those when the user himself or herself wants to record a call or part of a call.

Call recordings can be conveniently searched by a variety of parameters: type of object or call, who or where the call was made, and in what time period. The recordings can be listened to or downloaded immediately. Among other things, if the user has the Webphone set up, he or she can listen to their own call recordings from the call history.

The pricing for cloud storage is configurable and can be changed at any time, and to avoid overpaying, you can set up automatic deletion of old recordings. In addition to cloud storage, you can also receive call recordings to email absolutely free of charge.

Call recording storage pricing

PAYG Pack
€0.00
per month
Subscription breakdown:
Included free minutes
0
Storage charges in excess of free minutes:
Per 1 minute
€0.0048
Value Pack
€4.80
per month
Most popular
Subscription breakdown:
Included free minutes
1000
Storage charges in excess of free minutes:
Per additional 1000 min
€0.96
MAX Pack
€24.00
per month
Subscription breakdown:
Included free minutes
50000
Storage charges in excess of free minutes:
Per additional 10000 min
€4.80

Have special requirements?
Let us tailor a solution to suit your needs

We’d be happy to give you a call and go through your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create a custom solution based on your requirements.
Get a quote

You have successfully submitted your enquiry. We will endeavour to get back to you as soon as possible

Or sign up to start your
Hosted PBX free trial today!

We are a member of:
ComReg Comms Council UK OFCOM RIPE FCC
Find us on:
google reviews of voipline telecom youtube voipline telecom linkedin voipline telecom
+353 153 95 095
VoIPLine logo
VoIPLine Telecom LTD
UK Company Reg No. 10756608

Head office:

Unit 4, Silverdown Office Park, Exeter Airport Business Park
Exeter, EX5 2UX
United Kingdom

For correspondence:

77 Camden Street Lower, Saint Kevin's,
Dublin, D02 XE80
Ireland
© 2008 - 2024 VoIPLine Telecom | Sitemap | Service Terms and Conditions | System uptime: 100%